Shipping policy
At Hafeezfmcg.com, we are committed to providing a smooth and efficient shopping experience, including fast and reliable shipping for all your orders. Below is our shipping policy, which explains how we process and deliver your purchases.
Processing Time
All orders are processed within 1-3 business days. Please note that processing time may vary depending on product availability and order volume. Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs:
Standard Shipping: Delivered within 5-7 business days.
Expedited Shipping: Delivered within 2-3 business days (available at an additional cost).
International Shipping: We also offer international shipping, with delivery times varying depending on your location.
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Free Shipping
We offer free standard shipping on orders over a specific amount (please check our website for current promotions and free shipping eligibility). This offer may vary depending on the shipping location and promotions available.
Shipping Restrictions
We currently ship to most locations within the United States and select international locations. Please check during checkout for available shipping destinations. Unfortunately, we are unable to ship to P.O. boxes or APO/FPO addresses.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your shipment on the carrier’s website. If you encounter any issues with tracking or delivery, feel free to contact us at info@hafeezfmcg.com.
Delivery Times
Delivery times may vary depending on your location, shipping method, and any unforeseen delays in transit. While we make every effort to ensure timely delivery, please note that we cannot guarantee delivery dates, especially during peak seasons or due to circumstances beyond our control, such as weather or carrier delays.
Order Issues and Damaged Shipments
If your order is damaged during shipping, please contact us immediately at info@hafeezfmcg.com with your order details and photos of the damage. We will assist you in resolving the issue and ensure you receive the correct product.
Lost or Missing Packages
If your package is marked as delivered but you have not received it, please check with neighbors or your local post office. If it is still missing, contact us within 7 days of the delivery date. We will help you investigate the issue and provide a resolution where possible.
International Shipping
For international orders, customers are responsible for any customs fees, taxes, or duties that may be applicable upon delivery. Delivery times for international orders vary by destination, and customs delays may occur.
Changes to This Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at info@hafeezfmcg.com. We’re happy to assist you!
Thank you for choosing Hafeezfmcg.com – we look forward to delivering your favorite products straight to your door!